Privacy Policy
Last updated: 12 October 2026
Zoistek Ltd, trading as Zoistek, provides web development, sales funnels, social media and digital marketing services.
This Privacy Policy explains how we handle personal information when you visit zoistek.com, contact us, book an appointment, use our website assistant or engage our services.
Zoistek Ltd is the data controller for personal information collected for these purposes.
Business address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@purebodytransformation.co.uk
Website: https://zoistek.com
We handle personal information in accordance with applicable UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations, as amended.
The information we collect depends on how you interact with us. It can include:
Your name, email address, telephone number and business name.
Your website address, service requirements, business goals, proposed budget and preferred project timing.
Appointment details and related correspondence.
Information you provide through enquiry forms, emails, website chat or project communications.
Proposals, agreements, billing details, invoices and relevant client records.
Technical information, such as your IP address, browser type, device information and website access logs.
Cookie preferences, marketing choices and records of consent or objections.
Please do not enter passwords, payment-card details, login codes or sensitive personal information into our public forms or website chat.
We primarily obtain personal information directly from you when you contact us, submit a form, book an appointment, use our website assistant or work with us.
We may also receive information from an authorised representative of your business, a referral source or a platform through which you engage our services.
Where we obtain personal information indirectly, we provide the required information about its source and use unless a legal exception applies.
We use personal information to:
Respond to enquiries and discuss service requirements.
Prepare quotations and proposals.
Arrange appointments and send related communications.
Deliver and administer agreed services.
Maintain client relationships and project records.
Process billing and maintain accounting records.
Operate, maintain and protect our website.
Investigate misuse, resolve disputes and protect legal rights.
Send marketing communications where permitted.
Understand website activity where the relevant technologies are lawfully enabled.
We rely on the following lawful bases, depending on the purpose:
Contract and pre-contract steps
We use information where necessary to perform a contract with you or take steps you request before entering into one.
Legitimate interests
We use information where necessary for legitimate business purposes, such as responding to general enquiries, communicating with business representatives, managing appointments, maintaining security and protecting our legal rights.
We consider the impact on individuals and do not rely on legitimate interests where their rights override those interests.
Legal obligation
We process information where necessary to comply with applicable legal requirements, including accounting obligations.
Consent
We rely on consent where required for optional marketing communications or website tracking technologies. You can withdraw consent at any time.
Where information is necessary to respond to your request or deliver a service, not providing it may prevent us from doing so.
Our website assistant helps visitors understand our services, discuss project requirements and identify a suitable next step.
Information entered into chat may be processed by the service providers supporting our chat, CRM and AI functions. Conversations and contact details may be retained for responding to enquiries, relevant follow-up and reviewing service quality.
Automated communications may include appointment confirmations, reminders and responses connected with an enquiry.
The assistant can make mistakes. Project scope, pricing and contractual commitments should be confirmed with the Zoistek team.
We do not use our website assistant to make solely automated decisions that produce legal or similarly significant effects on individuals. You can request human assistance by contacting us.
Submitting an enquiry or booking an appointment does not automatically subscribe you to promotional communications.
Where consent is required, we request it separately. Where an applicable existing-customer exception permits marketing without consent, we provide the required opportunities to opt out.
You can unsubscribe through the link in a marketing email or contact us at info@purebodytransformation.co.uk.
You have the right to object to the use of your personal information for direct marketing at any time.
Following an objection, we stop using your information for that purpose. We may retain a limited suppression record to ensure your preference continues to be respected.
Our website may use cookies and similar technologies to support security, requested functions, analytics or advertising.
Where consent is legally required, we obtain it before using the relevant technology. Simply continuing to browse our website does not constitute consent.
Information about applicable technologies and choices is provided through the relevant website notices or controls. You can also manage cookies through your browser settings, although blocking certain cookies may affect website functionality.
Contact us if you need further information about the technologies used on our website or wish to change a choice that is not accessible through the website.
We share relevant personal information where necessary with:
Website hosting, maintenance and security providers.
CRM, enquiry-form, appointment-booking and communication providers.
Website-chat and AI service providers.
Payment and accounting providers.
Professional advisers.
Authorised contractors supporting agreed services.
Authorities or other parties where disclosure is legally required.
Providers processing information on our behalf are subject to appropriate contractual arrangements. Some organisations process information as independent controllers for their own activities.
We limit disclosures to information relevant to the purpose.
Where we process a client’s customer information on that client’s instructions, the processing is governed by the relevant service and data-processing arrangements. The client remains responsible for explaining its own use of customer information.
Personal information may be processed or accessed outside the United Kingdom when international service providers or authorised contractors are involved.
Where UK restricted-transfer rules apply, transfers must be supported by an applicable adequacy arrangement or appropriate safeguards, together with any required assessment.
You can contact us for information about the destinations, providers and transfer arrangements relevant to your information, or to request a copy of applicable safeguards. Confidential information may be removed where appropriate.
We retain personal information only for as long as necessary for the purpose for which it was collected.
We determine retention by considering:
Whether an enquiry or project remains active.
The duration and nature of the client relationship.
Applicable accounting and other legal requirements.
The need to manage disputes or establish, exercise or defend legal claims.
Security and operational requirements.
Marketing preferences and the need to respect opt-outs.
The sensitivity and relevance of the information.
We delete or anonymise information when it is no longer required. Limited records may be retained where necessary to comply with legal obligations or preserve an opt-out preference.
We use appropriate technical and organisational measures to protect personal information, taking account of the nature of the information and the risks involved.
Access is limited to authorised people who need the information for their work.
No internet transmission or storage system can be guaranteed completely secure.
Depending on the circumstances, you may have the right to:
Access your personal information.
Correct inaccurate or incomplete information.
Request deletion.
Restrict processing.
Object to processing based on legitimate interests.
Receive certain information in a portable format.
Withdraw consent where we rely on it.
These rights are subject to applicable conditions and exceptions.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise your rights, email info@purebodytransformation.co.uk. We may request proportionate information to verify your identity and will respond within the applicable legal timeframe.
If you have concerns about how we handle personal information, email info@purebodytransformation.co.uk with the subject “Privacy complaint”.
We will acknowledge your complaint within 30 days, investigate appropriately and communicate the outcome without undue delay.
You also have the right to complain to the UK Information Commissioner’s Office.
ICO complaints website: https://ico.org.uk/make-a-complaint/
We update this policy when our services, technology, legal requirements or information-handling practices change.
The latest version will appear on our website with its updated date. Where required, we will provide additional notice of significant changes.
